Privacy Policy
Last updated: January 2026
Doorstep Chef LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name and contact information (email address, phone number, mailing address)
- Service address and delivery preferences
- Dietary preferences, restrictions, and allergies
- Payment information (processed securely through third-party payment processors)
- Event details including dates, guest counts, and special requests
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- Browser type and version
- Operating system
- IP address and general location data
- Pages visited and time spent on our site
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services
- To process transactions and send related information
- To respond to your inquiries and provide customer support
- To send administrative information and updates
- To personalize your experience and deliver relevant content
- To comply with legal obligations
- To protect against fraud and unauthorized transactions
- To communicate about services, promotions, and events (with your consent)
Who Has Access to Your Data
Internal Access
Access to your personal information is limited to employees and contractors who need that information to perform their job functions. Our team members are trained on data protection practices and confidentiality requirements.
Third-Party Service Providers
We may share your information with third-party vendors who perform services on our behalf, including:
- Payment processing companies
- Email and communication platforms
- Website hosting providers
- Analytics services
- Customer service tools
These providers are contractually obligated to protect your information and are only permitted to use it for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Third-Party Services
Our website and services may incorporate third-party services, including:
- FormSubmit: Used to process contact and order forms
- Google Maps: Used to display our location
- Payment Processors: Secure payment handling
These third parties have their own privacy policies, and we encourage you to review them.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about our use of cookies, please see our Cookie Policy.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of sensitive data in transit
- Secure storage systems
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. The retention period varies depending on the type of information and the purpose for which it was collected.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Request a copy of your data in a portable format
- Withdraw consent where processing is based on consent
How to Delete Your Data
To request deletion of your personal information, you may:
- Email us at help@doorstepchef.org with the subject line "Data Deletion Request"
- Call us at +1 (405) 430-9002
- Send a written request to: Doorstep Chef LLC, 2075 Remington Ln, Frisco, TX 75033, USA
We will respond to your request within 30 days. Please note that some information may be retained for legal compliance or legitimate business purposes.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact:
Data Protection Officer
Doorstep Chef LLC
2075 Remington Ln
Frisco, TX 75033, USA
Email: help@doorstepchef.org
Phone: +1 (405) 430-9002